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Gracie-Michele Reinecke from Norwalk, CT
Pet Name: Gracie
Wonderful people, with the most caring hearts! They truly understand the depth of love parents have for their furry babies. Gracie was first taken in about a week ago at 2am for getting excessively sick to her stomach. Several tests were performed, but the problem could not be located. After four days of her getting sick, Gracie was getting worse and we were losing her. Her liver and kidney function took a negative turn, not to mention the lethargy and excessive dehydration our baby suffered. If it wasn't for the team at the VCA Hospital in Norwalk, and their quick thinking and sound, spot-on judgement calls, we would not have our Gracie. A foreign object was found in her intestine and she is on the way to recovery!
From the front desk staff, to the triage techs, to the surgeons and doctors, they are all top notch! I have the utmost respect for them, especially in their understanding of not only the emotional toll these issues take, but the financial burden as well. They truly put their patients and families first and that is invaluable to us. Anyone who is even considering a second opinion, don't. Thank you for saving our Gracie. While thank you will never seem like enough for all of your care and concern, please know how special you all are to my family and I.
The best-Cecilia Shea from Southport, CT
Pet Name: Whiskey
The 2 incidents when I've had to bring my dog Whiskey to this hospital were both traumatic occasions, one when he was hit by a car and another time when he swallowed a foreign object and became obstructed. In both times, he received the best care and the staff were all very sensitive and caring. The expertise and technology of this Center is even better than some "people" hospital! I can't say enough on how much I appreciate what you've done for us. Thank you so much for saving Whiskey's life, not once but twice!
Thank you for your continued care over the years-Jennifer Hillgen-Santa from Stratford, CT
Pet Name: Max, Mitzi, Mattie, and now Marshall
We have been VREC clients for the last 5 years. When I say clients, I mean we have had the pleasure of having some wonderful dogs who have had some unfortunate and convoluted health issues that required sometimes near weekly visits to manage. Sometimes the appointments were perhaps more for us owners trying to grasp everything than for the pet at times. We have always found the facility clean, the staff professional and very friendly, and the doctors knowledgeable and accessible. Over the years we had the good fortune to find and get to work closely with Dr. Dianne Kittrell. We were so lucky to have found her in our frustrations of working through canine diabetes. She is a huge asset to VREC, a brilliant and caring doctor and without a doubt saved our dog Max's life, not once, but several times. Without hesitation, every time I hear of someone complaining or frustrated with a sick pet I recommend her wholeheartedly.
Through Dr. Kittrell's diligence and patience she will get to the button of the issues and flesh out how to best care for the pet and walk the client through all the steps. She has been amazing despite my million and one questions as we battled diabetes, a horrific bout of pancreatitis that left us with a feeding tube for 4 months, cataracts, hyper osmalic diabetic states, and ultimately she found and diagnosed our worst fear hemangiosarcoma. Without her diligence and foresight it would likely have been missed and would not have given us the opportunity to turn a 3 week prognosis into the most courageous and valiant 5 1/2 month battle with such a deadly cancer. She bought us more time with our beloved Max and for that we will always be grateful and forever have faith in and trust her guidance. Max was not the easiest dog to work with, he sort of took going to the vet as sport and many veterinarians were afraid to work with him as at the vets office he showed fear aggression that we never saw at home. Dr. Kittrell and Max had some sort of amazing relationship - she could muzzle and un-muzzle him and he was completely okay with her and that. His judge of character meant a lot to me over the years as he never allowed another vet to work so closely with him. We had 3 Miniature Schnauzers Maximillian, Mitzi and Matilda and as they have all aged the have all come to know Dr. Kittrell very well. Unfortunately our beloved Max succumbed to cancer for which we will be forever sad. But, I know without hesitation that Dr. Kittrell saved and prolonged his life over the years on several occasions so that he could carry on and enjoy every last second his body could fight.
We have always been pleased with the care and professionalism at the VREC facility and without hesitation would recommend them for their special care and phenomenal technology/tools.
As our girls age and our newest family member finds trouble we know we are in good hands when we visit VREC and most specifically Dr. Kittrell. Thank You!
Appreciation-Maury Streicker from RYE BROOK, NY
Pet Name: Ollie
During a time of extreme stress and concern over the very serious condition of our dog Ollie; VCA offered professionalism, caring and expertise and warmth.
THEY SAVED OUR DOG.
They then had the humanity to check on his condition after we left their hospital!!! CLASS ACT!!!!
Thank you-Susan from Weston, CT
Pet Name: Chloe
What a wonderful experience during a difficult time. We brought our dog Chloe in after we realized she had eaten some migraine medication. The staff is caring and kind from the check in desk to the vets. Thank you for being so attentive, informative and patient.
Thank You-Scott Rhoades from Bernardsville, NJ
Pet Name: Phaea
We brought our standard poodle Phaea in with not knowing what was ailing her so critically. Through the care and wisdom of Dr. Kittrell and her staff and after nearly a six week stay, Phaea returned to us and is with us today. We could never say enough about Dr. Kittrell's abilities in diagnosing and treating our girl other than thank God we met her.