Appointments

What To Expect
The tips, suggestions, and policies that follow will better prepare you for your visit. We look forward to meeting your pet, you, and your family.

When a pet is ill, the family can feel anxious. Ill pets bring on emotional, medical, and financial worries. We do all we can to ease the stress for your pet and family. We involve you and your family veterinarian in decisions and discuss options for diagnosis and treatment. During this difficult time, our care serves a key mission: helping your family and pet enjoy life together as long as possible.

Referrals & Appointments
Appointments are by referral only (including emergencies), Monday through Friday. Your veterinarian must refer your pet to us. Once referred, you'"not your veterinarian'"must schedule your appointment. To provide top patient care, we limit new appointments to just a few per day.

Before You Arrive
It's vital that your veterinarian faxes your pet's complete medical records prior to your appointment or that you bring them with you. Even if your records are faxed, you will need to bring any X-rays with you. We can't make sound decisions without all of this information.

Do not feed your pet after 8 p.m. the night before the visit
Provide water at all times

During Your Visit
The client (or an authorized agent) making all medical and financial decisions must be at the appointment. The specialist's consultation is often detailed and lengthy; other family members who help make decisions should be present also.

After we examine your pet and review the medical records, we'll recommend a diagnostic and treatment plan
We'll answer your questions and review costs
We'll tailor a plan in line with your needs and discuss how long we may need to keep your pet

While Your Pet Is Here

We'll update you and your veterinarian regularly with your pet's status, our findings, and recommendations.
We encourage patient visits; we find they're good for everyone! Call during regular business hours to schedule a visit. We'll set a convenient time to visit without compromising other patients' care.
We pride ourselves on the care we provide. We treat your pet as if they were our own. Please let us know if there is anything we can do to help at this challenging time.

Discharge
We'll schedule an appointment to discharge your pet. At this time, we will review home care instructions and medications, discuss follow-up recommendations, and answer all your questions. We will review your bill, collect payment, and schedule a follow-up appointment as required. To keep your pet's whole medical team in the loop, we will update your family veterinarian with a written report.

After You Go Home

We'll call when pending lab results come in
We'll review test results, monitor your pet's progress, and make follow-up recommendation
We'll be available to you and your veterinarian for ongoing concerns and questions

* Required Fields.

First Name You cannot use special characters in the First Name. First Name is a required field.

Last Name You cannot use special characters in the Last Name. Last Name is a required field.

Preferred Phone Please use a valid Preferred Phone format, eg. ###-###-####. Preferred Phone is a required field.

Alternate Phone (In case we can't reach you) Please use a valid Alternate Phone format, eg. ###-###-####.

Email Address Please use a valid Email Address format, eg. abc@xyz.com. Email Address is required to receive information from VCA.

First Preferred Date Please use a valid First Preferred Date format, eg. MM/DD/YYYY. Please select a date after today for First Preferred Date First Preferred Date is a required field.

Morning Please select a time of day.

Afternoon

Second Preferred Date Please use a valid First Preferred Date format, eg. MM/DD/YYYY. Please select a date after today for First Preferred Date First Preferred Date is a required field.

Morning Please select a time of day.

Afternoon

Third Preferred Date Please use a valid First Preferred Date format, eg. MM/DD/YYYY. Please select a date after today for First Preferred Date First Preferred Date is a required field.

Morning Please select a time of day.

Afternoon

Select your Preferred Professional Please select a Preferred Professional.

Reason for visit Please select a Reason for visit.

Your family (referring) veterinarian You cannot use special characters in the family (referring) veterinarian.

Pet Type

Other You cannot use special characters in the Other Pet Type.

Pet Name You cannot use special characters in the Pet Name.

Pet Age You cannot use special characters in the Pet Age.

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