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The Miracle Workers at VCA Shelton-Linda Burke from Brookfield, CT
Pet Name: Lucy Burke
We cannot praise enough the VCA Shoreline Animal Hospital and the team of doctors, technicians, and administrative staff and the care and healing they provided for our little yorkie Lucy and our family. One week ago I walked into their hospital, terrified and heartbroken that we would lose Lucy. Everyone was so kind and understanding. They acted swiftly and she received the most incredible medical attention that we could have ever imagined. They are all so dedicated, talented, gifted, and compassionate. We received several calls a day updating us on her progress, surgery, and healing process. One week later, I sit here writing this, with Lucy by my side, and not being able to find the words to express the gratitude and appreciation we feel for these people and what they have done for Lucy and us. Lucy is almost back to her normal, joyful, loving self. We have you to thank for saving her life. You truly perform miracles everyday for our little, furry, family members. We can only thank you with all our hearts.
great care-joanne levine from new milford, CT
Pet Name: bella
just would like to say that the care and understanding of every staff member we dealt with was more than you can ask for. They kept in contact with us during every step of the way during our Bella's back surgery. Knowing she was in such good hands make it so much easier for us.
Mikey's back to normal-Larry and Florence Hansen from Prospect, CT
Pet Name: Mikey
Thanks to both Dr. Shakire and Dr. Price, our sweet little Mikey survived either eating something toxic OR suffered a neurologic seizure. He's only a year and a half old, very healthy, but when we brought him into Shorline in the wee hours of Monday morning 11/8, he was so unresponsive and sick, that we thought we'd never see him again. Leaving him in the critical care unit overnight, we were heartbroken. But so happy and surprised when we got the call next morning that he was getting back to normal. The support and TLC he received was top notch and we're convinced that he wouldn't be here today if we hadn't brought him to Shoreline. Eternally grateful...Larry and Florence Hansen
The Finest Veterinarian Care-Brian J. Palumberi from Shelton, CT
Pet Name: Ernie
On June 28th, 2010 my cat Ernie was not feeling well, therefore I immediately brought him to the Shoreline facility. After various tests were performed, I was told he was suffering from Stage IV chronic renal failure (CRF). The entire staff, led by Dr. Larry Berkwitt, explained to me in great detail precisely what the disease, diagnosis and the prognosis entailed.
Ernie spent the next 6 to 8 weeks in and out of the hospital facility in treatment for his CRF. The veterinarian team continuously updated me on his condition on a daily basis, sometimes calling me several times a day. Each day I visited Ernie, I was greeted by a wonderful, professional administrative and technician team, who truly made Ernie and me feel quite special.
I cannot say enough about the fine team of veterinarians and technicians who treated Ernie and me like extended family. The level of compassion, dedication, respect and professionalism was truly heart-felt and unparalleled. The team tirelessly worked on Ernie'™s treatment plan with the highest level of medical care and skill.
I would be remiss not to praise the excellency of the Shoreline Veterinary Referral and Emergency Center, especially for anyone who is considering medical treatment for their beloved pet.
I always knew Ernie was a special cat. The exceptional team at Shoreline confirmed it.
Ernie truly has touched the hearts of so many!
Thank you again,
Brian J. Palumberi
Proved time and time again they are THE BEST-Rosann R. from Orange, CT
Pet Name: Duker
I called VCA on Sat July 10th 2010 for immediate help for our family pet Duker... a small daschund. and Duker had been at VCA before years ago and we had only the BEST outstanding care, compassion and support by everyone at VCA... The supportive staff said bring him right in. Duker needed emergency surgery on his back.. Dr. Torre called Dr. Galano, the neurosurgeon and she sent him immediately for an MRI and surgery with Dr. G. WE were updated and comforted , with the utmost respect in every way possible. I was a wreck ! Everyone esp. Dr. Galano, Dr. Torre and Sarah and his doctors were answering every single question I had. Duker came out of surgery and I think he wanted to stay with the staff! Each staff member has special talents from above to care for our friends who can't speak our language and who give love unconditionally! to us! If I needed surgery, I would wish these wonderful professional doctors and people would work on human patients too! I would be first in the line. Duker is recovering under strict crate rest and then in PT. I believe if you own a pet , you should be able to protect him/her and do all you can to keep them as safe and sound as you would your child! VCA has proved time and time again they are THE BEST! We love you Dr. Galano and staff! (Read all the message boards in VCA office and know as a testament to all the talented staff at VCA! )
Thank You-Jeff and Pat from Torrington, CT
Pet Name: Oscar
To All the Wonderful Doctors, Technicians and Office Staff at VCA Shoreline:
Please forgive the late date on which this is being written: It is not, I assure you, a reflection of any lack of gratitude. It is difficult even now to think back on Oscarâ€™s last days but it is also hard to express just how thankful we both are for all you did for him and for us.
To the people for whom no words are sufficient, Dr. Nolte, Dr. Acquaviva and Dr. Stubblefield and to all the doctors who devoted their time to check in on Oscar or consult on his care: What you all were able to accomplish on the medical front was astounding enough. We have no doubt that Oscar would never have had a chance had we brought him anywhere else. But what puts each of you heads above â€śthe competitionâ€ť is not just your respective and considerable skills, but also the unstinting compassion and care weâ€™re seen demonstrated time and again toward all the animals and their human parents who come through your doors. The time you all spent patiently explaining everything and advising us of our options â€“ always within the context of your compassion for both Oscar and us â€“ is something we will never forget. Ever.
And to the unsung heroes of the ER, the Technicians: We love you all for the kindness you showed our boy. I hope each of you knows just how much you mean to all your charges: To be in pain, away from home, and not understand whyâ€”that just has to be the most pitiable scenario I can think of. We have repeatedly seen the gentleness with which you all handle these animals and we saw it each time you were around Oscar. Yours is a special calling and each of you will always be special to us for all you do and for what you did for our Oscar.
To Susan and the Office Staff: Your cheerful thoughtfulness is simply unmatched. The friendship and concern you always demonstrate was so appreciated during those rough weeks. I donâ€™t think we will ever get over your generosity and support.
Finally, after all every one of you did for Oscar and for us, we received the card informing us of the donation you made to the Connecticut Veterinary Medical Foundation. That was such a touching tribute to Oscarâ€™s fighting spirit and we thank you so much for that. He was our special boy and we pray that it will help other Oscars who are equally special to their humans.
Jeff and I have said this repeatedlyâ€”and I hope you all believe usâ€”you are all like family to us. Youâ€™ve helped us and our pets through some of the most difficult time in our lives. Oscarâ€™s death hit us hard, but we take comfort in the fact that there was a wonderful group of people caring for him and about him and praying for him as hard as we wereâ€”and that they were with us, surrounding him, in his final moments.
God bless every one of you!
With Sincere Appreciation and Affection,
Pat and Jeff Gangloff
Thanks Dr. Fenollosa for Caring for Max and Mitzi-Jennifer M.F. Hillgen-Santa, Esq. from Stratford, CT
Pet Name: Max and Mitzi
Over the last several years we have been coming to VCA Shoreline to see Dr. Fenollosa for the care of two of our Miniature Schnauzers. Our beloved and late Maximillian faced many health issues and valiantly battled many lifelong diseases that required special monitoring and diligent care. However, the most difficult and saddening of all of his issues came August 1, 2009 when Maximillian was diagnosed with a cardiac mass presumed to be cancer in the form of hemangiosarcoma. At that time we came to know Dr. Fenollosa and his expert care. Despite having to deliver horrific and devastating news that Maxâ€™s prognosis was grim and that most dogs with this disease do not survive 3 weeks, Dr. Fenollosa always acted with professionalism, compassion and partnered with us and our desire to pursue all avenues of chemotherapy, radiation therapy and some radical options to prolong Maxâ€™s life with dignity and quality. We were pursuing alternative options to extend Maxâ€™s life and not once did Max seem to appear sick or unhappy, he was the strongest and most valiant fighter of life that I had ever had the good fortune to know. Dr. Fenollosa was clearly in this battle with us and we knew that and often e-mailed or called with questions/discussions/etc. and he always took the time (and I ask a lot of questions) to go over all of our issues and concerns and I always walked away knowing that he truly cared. It was obvious to us, he did not like to deliver more sad news to us when the mass would grow and it was also obvious that he was elated when we were in a remission state. Max was a very difficult case and Dr. Fenollosa always worked with us above and beyond our expectations (including staying late for an emergency procedure) so that Max could get the best care possible and that us humans always felt like we knew exactly where we were and that our questions were answered and that we were doing all that we could to keep Maximillian with us longer. Ultimately, after a valiant battle with hemangiosarcoma, Max passed away of his own volition at home peacefully 5 Â˝ months after his battle began and he had exceeded all life expectations and was somewhat of a miraculous case. As sad as we were then and as much as we still miss Max daily now, I know that we had given him the best care we could have and have absolutely no regrets that there was anything additional that could have tried. Devastated by Maxâ€™s death, we are grateful for the care that the talented and brilliant Dr. Fenollosa provided to Max and to us. Max seemed to relish in the challenge he would present Dr. Fenollosa and his staff with each visit; it was almost like a game of sorts that Max would provide to keep us all on our toes.
Unfortunately about a year after Maxâ€™s passing, his companion Mitzi was diagnosed with a heart murmur. Since we had been through so much I immediately wanted a thorough cardiac work up and knew exactly who to go to. As sad and hard as it was to walk back into Dr. Fenollosaâ€™s office with all the emotions of sitting their weekly with Max for checkups I knew that was the best care we could provide for our Mitzi (Maxâ€™s best friend). Mitzi has been a patient of Dr. Fenollosaâ€™s for just about a year now and I know that we are getting excellent advice, expert eyes, and the top of the line skill in her care. I always ask many questions, and Dr. Fenollosa is always patient and answers them respectfully and provides cutting edge research/advice in her care and recommendations. Further, he is such a warm and caring individual and I know he really cares about our loved ones â€“ it is obvious in the smiles he gives when he has good news and the sadness on his face when in the past he had bad news. This is a quality that is hard to find in a doctor, veterinarian or otherwise. We have the utmost respect for Dr. Fenollosa and although I wish we did not need his expert cardiac opinions/care, he is the person I wholeheartedly and without reservation can recommend to friends and family alike for cardiac issues.
We thank him for all that he has done for our loved ones and look forward to a very long working relationship as our Mitzi is doing well with her much milder cardiac battle then her best friend and we will continue to see him for re-checks hopefully for a very, very long time.
Thank You-Hansel from Danbury, CT
Pet Name: Yang
I can not Thank Dr King and her associates for the wonderful care and attention given to 6 month old kitten, "Yang ". Shortly after he came into my home developed neurologic symptoms. "Yang" was seen by two other vets before I went to VCA Shoreline Veterinary. We went their for a confirmation of possible cause of this beautiful kitten's sudden poor health Without invasive test all the symptoms and blood test pointed in the same as my previous vets had concluded. I thank all the staff for their attention from the time we walk in the door to the time we left. Yang was euthanized the following day on the back in the warmth of the sun in my arms Yang came to us in the light of spring, left us in the arms of God with the colors of autumn. Thank you
thank you-Kristina from Ansonia, CT
Pet Name: Sammy
I would like to thank Dr. Gross and the staff at Shoreline VCA for being so compassionate at a time that was extremely difficult. We brought our dog Sammy in because something wasn't right. It turned out that her stomach had twisted. Dr. Gross helped us in making the right decision and unfortunately we had to euthanize her. She lived a good long life.
Thank you again Dr. Gross for being so caring and supportive.
Outstanding Care and Service-Mike and Jane from Wolcott, CT
Pet Name: Bella
These folks are UNBELIEVABLE!!!
We had an extremely sick puppy. As soon as we arrived they rushed her in, diagnosed her, explained how serious her situation, what our options were, her chances of survival, and suggested an immediate course of action. All the while they were dealing with me (who was a complete jerk) and my wife who was emotionally devastated by the grave situation.
Anyway some 3 weeks Later Bella is better then ever! Thanks to these fantastic people.