See what people are saying about us.
We value feedback from our clients. Please share your story with us by writing a testimonial.
Thank You-Lisa from Scottsdale, AZ
Pet Name: Gracie
I want to thank you again for all you did to help Gracie (and me) Wednesday night. I was so worried about my little girl. Dr. Lenius at VCA ARECA was able to retrieve the floss she ate and she's doing fine now. I'm so grateful to all of you for your help and kindness. Thank you so very much.
Thank you for your care-Kearns Family from Scottsdale, AZ
Pet Name: Nicky
Dear Dr. Halterman and staff at VCA Paradise Valley Emergency Animal Hospital,
Thank you for your gentle and thorough care of our precious pup Nicky on January 14th and 15th.
We put our dear little Nicky to sleep on Wednesday, January 16th at our veterinarians office.
Nicky seemed to do a little better at home and we were glad for the day we were able to spend with him, cuddling and making him comfortable.
We so appreciate your care and advice.
Jordana and Matt Kearns
Thank you-Littlefield from Scottsdale, AZ
Pet Name: Bear
On the evening of December 22nd, 2012 we took our beloved dog Bear to your office. While your staff were examining Bear we were in the waiting room reading the testimonial letters posted on the walls from others whose pets had been treated there at the end of their lives. We were hoping that we would not have the occasion to write such a letter but unfortunately it was not to be, and Bear's life ended that night.
We want to say that everything those other letter writers wrote was true, your entire staff was wonderful. They gave Bear the best possible care and treated him with love and respect. They made his last hours as good as they could be under the circumstances.
Later, when we picked up Bear's ashes from your office, we were touched to see that your staff had taken a paw print of Bear to give us. That small but unexpected gesture meant a lot to us. We would commend you and your services to anyone else whose pet needed emergency care.
Thanks again for all you did for Bear and for us.
Bob and Kathy Littlefield
Thank you VCA-Lindsay from Scottsdale, AZ
Last night I found an abandoned cat in the middle of a busy street and obviously very hurt. I pulled over and quickly put the cat in my car. I had no idea where to take him. My mom called you an you responded so quickly! When I arrived, the two women working were so calm and kind. They immediately helped the little guy. I am so appreciative for you helping me and the cat. Thank you for your kindness and all you do!
Thank You-Dyanna Hyde from Phoenix, AZ
Pet Name: The Wookie
Thank you for the care you gave us over the weekend while we brought in our cat The Wookie. We were facing a difficult decision and each staff member we dealt with helped ease our worry. Adrienne, Mark, and Dr. Brantley were all kind, compassionate, and knowledgeable. Thank you each for helping us during such a heartbreaking time and for showing our sweet pet such love, attention, and kindness. <3
Happy Customer-Happy Customer from Phoenix, AZ
Pet Name: Chicklett
Dear Dr. Brantley and Mark,
Thank you so much for taking such good care of our little Chicklett on Monday morning! You're both very kind! She wasn't scared at all!
Pam and Kelly Levine
Saved from a snake bite-Goodman from Scottsdale, AZ
Pet Name: Maya
Dr. Brantley and staff,
Thank you for saving Maya's life from the snake bite. It was miraculous! She is doing very well. Her foot is still bandaged and she has most of her old self back, all because of you. What you did is beyond words.
The grateful Goodmans and Maya
Thank you for your kindness-Avakian Family from Phoenix, AZ
Pet Name: Rex
Dr. Halterman and staff,
We sincerely thank you for your kindness and professionalism regarding medical care and the euthanizing of our sweet Rex of 18 years.
Thank you for creating an environment that allowed us to let him crossover with so much love and support. Dr. Halterman, we will never forget the teats you shed with us.
Rex had this brilliant ability to connect with humans that touched everyone that had the honor of knowing him. Even those that didn't like cats became a cat lover because of him. His psycho-social personality captivated our very existence, making his departure even more devastating.
When he was a baby, toddler, teenager and adult, he was so loving, playful and nurturing. As he grew older in the last few years, it was out turn to reciprocate the love and nurturing. Consequently, we fell further in love while assisting him in his journey to the end.
Our hearts are still tender, but this is the price one pays for loving these little creatures that give so much.
Marcia and Jim Avakian
Abbey's Care-Satisfied Customer from Scottsdale, AZ
Pet Name: Abbey
Dear. Dr. Halterman,
I can’t begin to thank you enough for your kind care of Abbey. You and your staff, from the front desk, vet techs to you, are a 1st class facility!!
She rested well last night and this morning we saw our regular veterinarian. Things looked fine " swollen but she said that is to be expected. She said that if the swelling has not gone down significantly by Thursday to bring Abbey back in to check for infection.
I posted on my Facebook page what a wonderful, caring and expert facility VCA Paradise Valley Emergency Hospital is and that Abbey received wonderful care.
Respectful and Kind-Tracy Eisen from Scottsdale, AZ
Pet Name: Joey
I wanted to drop an email to you all and thank you for your kindness and gentle care when my mother and I had to make the most difficult decision in life - the decision to euthanize our shih tzu Joey at the edge of turning 16 years old.
Thank you for your respectfulness and for being so gentle with him. You did everything we asked for, and the doctor even got on her knees to give our Joey his medication so we could hold him as he went.
The paw print was beautiful and you let us snip off our own fur from him to keep. I can't thank you enough for being so understanding and sympathetic.
You're incredible, and we will never forget you.