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Everything about KBVC is top notch-Gisela from North Salem, NY
Pet Name: Dog
Everything about KBVC is top notch: from the receptionists, the assistants, the caretakers to the oh so knowledgeable doctors. It should also be mentioned that your facility is spotless at all times and does not at all have the odor of a typical animal hospital. Hats off for that as well. There is nothing you need to change to make it better. Your entire team is well placed representing KBVC with smiles, all around courtesy and compassionate doctors.
Couldnt ask for anything more in a veterinarian-Heather from Yorktown Heights, NY
Pet Name: Finneas
I trust Dr. Cistola implicitly with Finneas' care. He has a chronic medical condition that requires lots of visits and medication tweaks. He has been her patient for a little over a year now and it has been a real pleasure to work with her. Dr. Cistola is extremely knowledgeable and responsive. She even gets in touch with us on her days off to relay test results and next steps. Couldn't ask for anything more in a veterinarian. The IM technicians and the reception staff are all wonderful as well. We always have a very good experience all around when we visit.
They saved my dogs life-very caring professional-Lydia from Holmes, NY
Pet Name: Angelica
It is great to know your hospital is there in case of an emergency. They saved my dogs life. Dr Steinberg was very caring and professional, he kept me informed on my dogs condition. I can't say enough about how much I appreciate all he did for Angelica.
The experience was outstanding.-William from Meriden, CT
Pet Name: Dog
The experience was outstanding. It was apparent Dr Bergman was very knowledgeable and an expert in his field. His real skill was to explain the situation and treatment in terms that were easy for the layman to understand. It was instrumental in helping us make our decision. He was also sincerely compassionate and caring about our pet. He took all the time necessary and we did not feel rushed or pressured in any way.
We were impressed with everyone we came in contact with. The receptionist, technician and cashier were all very professional and seemed very focused on helping us.
TUCKER THE WONDERPUP-Barb Urquhart from Elmwood Place, NJ
Pet Name: Tucker
There are some things you think you know about yourself, like the decisions you will make in a given situation....but when that situation actually comes, your resolve may not always be so absolute… Such was my belief that if one of my dogs was ever diagnosed with cancer that I would not prolong their disease, but would rather let life take its course..... However when the diagnosis came, I looked at my baby girl, still so vibrant and alive, and it became my mission to sustain her existence for as long as her spirit remained undaunted and she remained inspired to survive.
The key to embarking on such a journey against cancer relies heavily upon finding the right veterinary oncologist to guard and guide you through the difficult challenges ahead. Tucker and I were very fortunate, by chance we heard about an oncologist who was pioneering research into Tucker's form of cancer, mast cell carcinoma (among others). The hour long commute didn't matter, we immediately went to meet this man and from day one we knew that he would be our guardian and guide. His name is Dr. Philip Bergman and he is the chief medical officer at Katonah Bedford Veterinary Clinic in Bedford Hills, NY.
The first two years of Tucker’s cancer were “easy”, just regular checkups and monitoring of every lump and bump that an old lab develops naturally, but then the cancer metastasized in 2010.... Dr B was ready and laid out a plan of IV chemo followed by Palladia.... He patiently guided me through all the stigmas I had in my mind about chemotherapy and assured me that Tucker would handle it well; he was right, it didn’t even faze her and she quickly went into remission.
The Palladia was effective for a few months, but then the cancer came of remission. Again Dr B was ready with a plan, this time an experimental drug known as Masitinib (later to be approved by the FDA and known as Kinavet). Kinavet worked well, but had some other medical side effects. Initially we “followed the pharmaceutical book”, but that didn’t work well for Tucker and she came out of remission again. So Dr B came up with a plan to get her back into remission and then balance the side effects of her medication with her battle against the cancer so she would stay in remission. I cannot say definitively that other oncologists might not also have tailored treatment so carefully, but in my heart I doubt it, and I believe Dr B’s treatment plan is why Tucker has now surpassed all life expectancies of any of the drugs she has been on and is still with me today.
Life was not done with its challenges for us however, and unrelated to her cancer, Tucker developed laryngeal paralysis and needed surgery to save her life. The surgery was also not without ill fortune as she developed aspiration pneumonia while coming out of anesthesia. I will never forget those weeks of sitting vigil in the waiting room at KBVC while Tucker's life hung in the balance. Fortunately she was blessed with an incredible team of internal medicine and alternative medicine doctors at KBVC who also committed themselves to beating the odds and bringing Tucker back from the edge.
Dr B had to wait with me on the sidelines for this battle, but I will never forget the support and compassion he offered me during those difficult days or the tears that welled up in his eyes when he acknowledged that Tucker's odds for survival were not good. But she is my Wonderpup, and she did survive due to a determination and will that most of us will never even witness let alone be able to comprehend.
Yet so it was that there would be another cruel twist, when after surviving the pneumonia Tucker would again find herself facing her cancer coming out of remission.... These became the darkest of all days for me and again Dr B was her hero and went above and beyond to sustain both my spirit and her battle. It can be called nothing less than a miracle the Dr B found a way to bring her back from her most harrowing edge and got her into her 4th remission (or at least suppression).... It truly is a miracle quite literally for the record books.
Because of this miracle and the strength and support Dr B gave me to endure this difficult time without giving up on my girl, I was granted the joy of celebrating Tucker's 13th birthday with her this past June, an event no one would have ever predicted being possible just a few months earlier. For this special day I will be forever grateful to Dr B, as will Tucker because she got to enjoy a filet mignon birthday cake!
Today we are once again in a battle... Tucker's cancer remains vigilant and has again brought her out of remission.... At this point we are off the charts, having exceeded all normal life expectancies and the normal results with remissions, we are sailing in uncharted waters and making history as we go. It is a scary journey, but I know from the last 4 years’ experience that there is no one I would rather trust our journey with than Dr. Philip J. Bergman and his team at KBVC.
For the moment, under Dr B's treatment plan we are winning the war... I know this may be short lived, but I am grateful for each day of life that we are stealing from the grips of cancer.
The past few years have given me the opportunity to appreciate Dr Bergman not only for his excellence in the field of veterinary oncology, but also for his commitment and compassion as a human being. He has been there for us 24/7 for the past four years, and I know he will be there for us in the reality of the final few moments of Tucker's incredible journey.
There are no words that can adequately convey the depths of my respect, appreciation, and gratitude to this man, or the unquestionable confidence and commitment I feel in recommending him to anyone who is facing cancer with their pet. Each outcome will vary, but nothing will be more comforting than facing your battle with the expertise and support of Dr. Bergman and his incredible team at KBVC.
With love and gratitude,
Barb Urquhart, and of course, Tucker the Wonderpup
Your kindness and compassion greatly appreciated-Michelle from Mr. Kisco, NY
Pet Name: Dog Murphy
Our first ER visit we were expecting a long wait and to be told Murphy had Lyme again. It turned out to be much more serious. The staff was amazing. They kept us informed of his condition, our options and answered all our questions. Murphy stayed over night and was well cared for. We picked him up the next day not knowing how long we would have him, but you gave us 3 wonderful weeks to love him and spoil him. The second trip to the ER was to put him at peace. Your kindness and compassion was immense and greatly appreciated. Despite the fact that we lost our beloved boy - it could not have been a better experience. Thank you.
I wish I could remember the names of everyone involved during our ordeal but we were so distraught we didn't pay attention to that. Every single person involved was amazing. It seems like a vocation to everyone there - not a job. You all clearly care for every animal you touch and it really put me at ease knowing Murphy would be so taken care of. Again, thank you for your kindness and compassion during this time.
Dr. Buelow and her staff were outstanding-Barbara from Holmes, NY
Pet Name: Dog Nyla
Dr. Buelow and her staff were outstanding -- very professional, informative and accommodating to my dog Nyla's special needs. I would definitely like to compliment Dr. Buelow and her staff for their professionalism and accommodation of my dog Nyla's special needs. I would highly recommend them to all of my friends and colleagues.
Doctors,Technicians,and entire facility exceptional-Janet from Pound Ridge, NY
Pet Name: Cat Pip
Everyone with whom I had contact was wonderful and very professional, pleasant and polite, listened well, explained things well, did not rush any matter. I never had any qualms about leaving Pip in your hands for surgery, and now he is recovering satisfactorily. Drs. Tracy, Palamara, Steinberg, and assorted technicians whose names I do not know were all exceptional. Your entire facility is exceptional.
Entire medical, support, admin staff are amazing-Patricia from Mt. Kisco, NY
Pet Name: Dog Lizzy
To put it succinctly, given Lizzy's emergency situation, I don't know what we would have done without the help of Dr. Porter, Dr. Steinberg, Donna and the entire staff. It was not only their excellent professional care and advice, but their compassion accompanied with the strength that allowed us to have strength during this terribly sad time. Dr. Porter is the most amazing veterinarian I have ever encountered -- in 60 years of having dogs. He explains everything, answers questions, shows great compassion and love for his patients -- and is accessible, an extraordinary feat given the enormity of his job. He has helped us through a horrible time and has given us the latitude to make decisions with his expert advice as our guide. Donna is another extraordinary employee. She has the gift of showing compassion while giving the family the courage to keep going on amidst terrible sadness. I had a brief interaction w/ Dr. Steinberg, and I could tell that he was of equal caliber. In short, the entire medical staff, medical support personnel and administrative staff are amazing.
Can't say enough good things-Diane from Mahopac, NY
Pet Name: Dog Lexi
It was a very positive experience. The place was immaculate. The staff friendly. The doctors patiently explained what they thought was the best course of action for my dog. I received follow up phone calls which was appreciated. Can't say enough good things! Dr. Steinberg was wonderful.