See what people are saying about us.
We value feedback from our clients. Please share your story with us by writing a testimonial.
Finally I Matter-Captain Buzz Jackrabbit aka Jack from Maple Heights, OH
Pet Name: Jo-Anne
Thank you for welcoming me, the patient. My person is always frustrated when veterinarians and their staffs do not greet or acknowledge my siblings and my very important self. She is always happy when we come to visit Dr. Conway, Angie, Dr. Boyd and the rest of the terrific staff at VCA Great Lakes and that makes me happy, although I am confused by their fascination with my eyes. I do wish the rest of the world understood just how important I am! Thank you again from one happy Pomeranian!
Thank You is Not Enough-Rosanna Knox from Twinsburg, OH
Pet Name: Delilah
Our family can't say enough for the love and care that was given to Delilah during her stay at VCA Great Lakes Veterinary. The Vets and technicians treated Delilah like she was their own. Delilah, a twelve year old Golden Doodle, swallowed a corn cob which required surgery and also developed pneumonia after the surgery. She spent about two weeks in the hospital. She is now recovering and doing very well. VCA has outstanding facilities and equipment and a wonderful staff. Thank you!
Thank You-Jan and Ray from Cleveland Heights, OH
Pet Name: Tallulah and Giselle
Our cats were referred to for specialty care by our regular vet. We were very impressed by the friendliness, caring & compassion shown by all staff at VCA Great Lakes, and especially tech Angie. Dr. Conway is an excellent clinician and helped us to understand our cats' condition and return them to good health. We appreciated all the kindness shown to our cats & ourselves. Everyone at VCA seemed genuinely happy for us when our cats completed their final check up.
Great care for my pet and me-Stephanie Havanas from Wickliffe, OH
Pet Name: Albert
Recently I took my 12-year-old DSH in through the emergency room. He'd been under the care of my regular vet for a couple weeks for a series of issues and when we was stumped he referred me to VCAGLV. Albert was seen immediately and admitted for tests. He was seen by a specialist the next morning and a series of phone calls from Dr. Ferguson kept me up to date on tests and his prognosis. Sadly, the outcome was euthanasia for my pet, but care and compassion was extended to both of us in this difficult time. I would not hesitate to use VCAGLV again.
Wonderful, Compassionate Care-Rick and Debbie Oprzadek from Chardon, OH
Pet Name: Krestin
We want to thank the entire staff for the excellent care and ongoing advice that we receive from VCA Great Lakes for our beautiful Balinese kitty Krestin. From the surgery to the critical care, their expertise is evident and gave us peace of mind that Kressie was receiving the best possible care. Special thanks to Dr. Collins and Dr. Frantz and vet techs that have given us more time with our "baby". We highly recommend VCA Great Lakes!
Fantastic hospital and staff-Amy and John Scanlan from Bratenahl, OH
Pet Name: Star
We had to take our elderly Westie, Star, twice to the VCA Great Lakes and we were very impressed not only with the skill, but the kind services the entire staff showed our dog and us. Star was with them for a few days, and doctors and staff were always available to help us understand what Star was going through and what the treatment plan was, and would be. Allaying our concerns was as much a priority to them as our dog's care. What a wonderful group this is! We highly recommend VCAGL to anyone and everyone! Thank you all for making us feel Star is in the best of hands...and count her as your own "family."
Wonderful-Sharon from Chagrin Falls, OH
Pet Name: ChiChi
My pet and I could not be more impressed with the care we received at VCA Great Lakes Veterinary Specialists! They were knowledgeable, compassionate, and patient with my MANY questions (no matter how many times I called)! My pet received outstanding care, and nothing was done without a full explanation and understanding by me as to exactly what was going to be done and why! I was more at ease knowing my pet was in such caring and experienced care!
Fast Service-More than satisfied from Cleveland, OH
Pet Name: Shaina
Our dog came in the house with a wound at noon on a Sunday. I took her to VCA, arriving at 12:15 PM. I explained that I had 50 people coming to our house at 1:00. Could I leave the dog with them and have them call with the advice/estimate. Instead the doctor cleaned the wound, prescribed antibiotics and returned her to me at 12:40 PM. I arrived home 5 minutes before guests started arriving. The tech, Katie Carlson, was sweet with our dog. She and Jody approached Dr. Brown with the dilemma and she responded. I could not have asked for better service.
Thank you-Stuart Kaufman from Twinsburg, OH
We had to put our beloved 16 year old Mugsy down Thursday May 29. We came in around midnight and the staff was just so understanding, helpful, patience with us under such trying circumstances in helping us make decisions and making a very emotional time for us so much easier. We also appreciate very much the hand written card from Dr. Bahl and the staff, it was very comforting. Thank all of you again.