See what people are saying about us.
We value feedback from our clients. Please share your story with us by writing a testimonial.
Thanks from Bailey-Laurie from Bolingbrook, IL
Pet Name: Bailey
On April 18th, in the midst of the rain and flooding (and only 12 days after being adopted) Bailey was diagnosed at VCA Bolingbrook with an abdominal mass and referred to VCA Aurora for further evaluation. Dr Medinger did the initial evaluation and found that the mass was a very large infection which had to be removed immediately. Dr Peacock did the surgery later that day. Well I'm happy to say that Bailey did very well and was actually able to come home the next day. She has been resting and enjoying being spoiled with boiled turkey and hamburger and a nice blanket on the couch. She also got a brand new toy which she has been cuddling with - when she's not biting the paws to make it squeak!!
I just want to thank the doctors and staff for taking such good care of Bailey. Because we caught this in time and got it taken care of, I can look forward to many years with this little cutie.
Specialist Professional and Compasionate Care-Jeff and Cindy from Naperville, IL
Pet Name: Little Kitty
We want to thank Dr. Abel, Dr. Peacock & Dr. McCullough for caring for our Little Kitty. She was the light of our lives & they provided her with the care she deserved. Each of these doctors inherently understood the urgency of her needs & our needs to fully understand the circumstances, options & care when Little Kitty was diagnosed with late stage breast cancer. They answered every question, called back promptly & never made us feel like we were taking too much of their time...they were engaged 100% in the care of Little Kitty. Most human doctors lack their level of concern. We will change our routine veterinary care to VCA Aurora because of our positive experiences with Drs. Abel, Peacock & McCullough. Sadly, we lost Little Kitty October 2012. Check your cats and dogs for breast abnormalities monthly. If we had, we would have had more options for Little Kitty.
HEARTFELT THANK YOU-Robbin Zaffino from Midlothian, IL
Pet Name: Sadie
After $800.00 we still had no answer as to what was wrong with our 4yr old shep/rot mix. Within 1 1/2hrs of arrival we had answers and a treatment plan in order :O) Arriving home and then filling the many scripts, we found 1 to be way out of our price range.. I called back and the Internal Medicine department went above and beyond to help us find a different med that would not only work the same but was several hundred dollars cheaper... I cried tears of joy knowing we could get the meds and get our Sadie back on the road to recovery. Thank You does not seem like enough.. I would drive the hour plus again and again and again... You're all so wonderful...
Professional Compassion GENUINE CUSTOMER SERVICE-JJ from Joliet, IL
Pet Name: Toby
This clinic offered the best experience in my 20 plus year history as a dog owner. The personal follow up, the staff's demeanor and willingness to help with compassion and true interest are sincerely inspiring. As the owners of 4 rescue dogs, it is refreshing to find a place like this. Every person we came into contact with, from Dr. Terry Medinger to the night time desk staff, ALL were 100%. If you have an internal issue with your dog, I highly recommend Dr. Medinger. Take it from a real dog owner, if specialty care is ever needed for any of our animals in the future, we will be in the car headed for Aurora with absolute certainty.
Kudos to the Ophthalmology Department-Cindy from Naperville, IL
Pet Name: Daisy
I cannot say enough wonderful things about Dr. Swinger and his staff in the way they cared for Daisy, our 16-yr old poodle. Dr. Swinger went above and beyond the call of duty with the care, concern, expertise, and compassion given to Daisy. I have the utmost confidence in the Ophthalmology Department, and am truly thankful for all they did!
Neurosurgery Success-Donald Hubbard from Batavia, IL
Pet Name: Booda
We brought our 6 year old Australian Shepherd mix in for evaluation of a severe back injury. MRI revealed three (3) ruptured discs. Dr. Lebowitz conferred with us to provide options and possible consequences of the major surgery needed. She explained that there was a 10-15 percent change that Booda would some of his functions would not return....including urinary and bowel function (I took that to be an 85-90% chance of a full recovery.)
I admired her frankness and believed in her ability to help Booda.
Surgery was almost 4 hours....well into the evening.
Booda was released 5 days later and has now been home for 6 days. Booda has regained full function of his bladder and bowels...and surprisingly is standing and walking on his own today.
(Not far, and not for long ways...but this is far more progress than I had hoped for.
THANK YOU to Dr. Lebowitz and the entire staff for all they did to help Booda (and us) through this.
AMAZING care, phenomenal follow-up !!
Excellent care-Arleen Braun from Bartlett, IL
I was referred to VCA by my veterinarian when within months I had to bring my 2 pomeranians and cat for specialty medical where I saw Dr. Medinger and I can't say enough for the wonderful care and follow up for Whisper, Bumper and Toby. The entire staff at VCA were wonderful and genuine in their concern for my pets.
Dr Peacock and Staff-Dave and Shari Hrabec from Bolingbrook, IL
Pet Name: Moses
We have a 12 year old black Lab named Moses, who a few very short months ago started breathing really heavy over the smallest of exertions. Our own vet thought we might have a Laryngeal Disease situation so she referred us to Dr. Peacock at VCA who did a most extensive check up, xrays etc. and that morning confirmed the larynx paralysis situation...Moses couldn't breathe, his internal flaps were not opening and closing properly at all. That afternoon Dr. Peacock performed the surgery needed to open Moses airway...a second chance as otherwise he would end up suffocating to death...very serious disease....Everyone took great care of Moses the next couple days, were great with me when I called, and invited me to come and visit and try to get him to eat, as he was not accepting food or water from them the day after. I went, he drank and ate my homemade meat balls and because of that I was able to bring him home the third day. He is still on softer foods but we are able now to start incorporating his normal foods as he can swallow it as he had his staples removed today and a good bill of health from Dr. Peacock. We will always have a slight chance of aspiration/pneumonia but it beats where he was at 10 days ago. God Bless all these people, especially Dr. Peacock, for having learned these surgical skills to save my dog. I'm so glad to know he is there if I ever have any other serious issues with my pets. Thank you EVERYONE!
Lifesavers-Stephen S from North Aurora, IL
Pet Name: Einstein
I highly recommend this hospital. 10 days ago, our beloved Mastiff started dry heaving and became very bloated. This happened on a Sunday afternoon when our regular vet clinic was closed, and knowing that with the mastiff breed this can be a life-threatening sign that his stomach had become twisted, we rushed him to this hospital. By the time we got him there, his tongue had turned completely white from lack of circulation, and it looked as if he might die.
A veterinary assistant immediately came out and helped us get him on a cart. The entire staff quickly responded, and they were able to reduce the bloating and stabilize him. It turned out that his spleen had twisted/flipped, which was a life-threatening condition that required immediate surgery. Dr. Peacock was there within the hour, and performed a flawless operation that ended up saving our dogs life.
I can't tell you how thankful I am to him and the entire staff at the hospital. They were extremely accommodating, allowing us to frequently visit with our dog after the surgery. All of the vets and assistants we dealt with were very friendly and well-informed, thoroughly answering the many questions we had. 10 days later, I am happy to say that our dog is as happy and healthy as he's ever been, making a full and remarkable recovery in such a short period of time. We could not be more thrilled and thankful for the care that he received at the VCA Aurora Animal Hospital, and a big thank you goes out from the bottom of our hearts to everyone that was involved in saving his life.
B.J. and the surgeon, Dr. Peacock who saved him.-Mary B. from Naperville, IL
Pet Name: B.J.
B.J. is a 10 year old brown lab. About 6 weeks ago we noticed a lump on his shoulder. Within a matter of a week in a half it had grown so quickly we took him to his vet. Thinking B.J. was bitten by an insect, we were devastated when he was diagnosed with a mast cell tumor. Our vet recommended that we contact VCA Aurora and set-up an appointment with a surgeon called Dr. John Peacock. VCA scheduled an appointment that same day. We walked in to the facility and were immediately impressed with the facility and the staff. We meet Dr. Peacock and we were so impressed with how thorough he was and how he took the time to explain B.J.'s condition. Dr. Peacock performed surgery on B.J. and he remained at the hospital for two nights. The level of care that he received from Dr. Peacock and his staff during his stay and his follow-up appointments were absolutely incredible. B.J.'s results came back a stage 2 tumor but his margins were negative which was great news. Due to Dr. Peacock extensive initial examination, his skills as a great surgeon and the fact that he took his time during the surgery to make sure he got as much out as he could, four weeks later B.J. is happy, healing amazingly well and running and playing in the yard. Dr. John Peacock saved our B.J. There are no words that will ever explain how grateful we are to him, his staff and VCA Aurora.