Animal Specialty Center

Client Services

  • Front Office Manager

    Keri Flores

    Keri Flores is Front Office Manager at Animal Specialty Center.

    Keri has been a part of the Animal Specialty Center family since the early days in 2008. She started as a Client Care Specialist and over the years has played many roles assisting other team members.

    Keri was born and raised in Yonkers, where she still resides with her "favorite little man" Mickey, her Maltese. Her love for animals led her into the doors of a small local grooming shop as a teenager. She enjoyed the trade so much that she has stuck with it for the past 13 years.

    Her passion for animals and devotion to giving our clients the best experience motivates her and her staff each and every day. She looks forward to her future with ASC.


    Service Coordinators

    A Service Coordinator is a person who oversees the work and overall progress of a department within the hospital. This person may be responsible for a host of activities and projects, depending on which department he or she works in. They may also direct and advise other members of the department and keep them on track in order to reach the hospital goals.

    Service Coordinators have a number of primary duties throughout a typical day. Their main responsibility is being a communication bridge between the doctor and client, while also ensuring things run smoothly throughout their department. To list a few more duties; they are responsible to book any appointment and obtain all patient medical records, handle all finances and insurance paperwork for each of their own services. We also encourage our coordinators to build relationships with your primary veterinarians as well.

    Primary veterinarians should feel confident to call and speak to any one of our Service Coordinators. We ensure that our coordinators will routinely communicate back and forth with you and your primary veterinarians, keeping everyone up to date in all aspects of your pet’s health and stay.

    Dr. Richard Joseph’s Service Coordinator is Angelina Deering (
    Dr. Jason Berg’s Service Coordinator is Kelly Migliore (

    Internal Medicine
    Dr. Kerry Heuter’s Service Coordinator is Tiffany Schaadt (

    Dr. Karen Oberthaler’s Service Coordinator is Vivian Figueroa (

    The Surgery Service Coordinator is Amanda Pugliese (

    Dr. Jeanne Budgin's Service Coordinator Joyce Orellana (



General Practice

We have over 600 animal hospitals in 41 states and 4 Canadian provinces that are staffed by more than 3,000 fully-qualified, dedicated and compassionate veterinarians, with more than 400 being board-certified specialists.

The nationwide VCA family of general practice hospitals give your pet the very best in medical care, providing a full range of general medical and surgical services as well as specialized treatments such as wellness, spay/neuter, advanced diagnostic services (MRI/CT Scan), internal medicine, oncology, ophthalmology, dermatology, cardiology, neurology, boarding, and grooming. Services may vary by location.

Our family of pet hospitals stands out by delivering the greatest resources in order provide the highest quality care available for your pets. By maintaining the highest standards of pet health care available anywhere, we emphasize prevention as well as healing. We provide continuing education programs to our doctors and staff and promote the open exchange of professional knowledge and expertise. And finally, we have established a consistent program of procedures and techniques, proven to be the most effective in keeping pets healthy.

Find a VCA General Care Animal Hospital near you:


See all VCA Animal Hospitals >


Emergency Care


TEL: 914-457-4000

Click here for directions to our location.

Animal Specialty Center is a fully-equipped 24/7/365 emergency hospital serving communities in and surrounding lower Westchester. If you suspect your pet may be having a medical crisis, we have a staff of top veterinarians, technicians and client care specialists prepared to handle all pet medical emergencies.

Our Emergency and Critical Care units can assist in all of the following situations requiring immediate medical attention: Auto accidents, traumatic injuries (fractures, bites, burns, lacerations, wounds), respiratory emergencies (choking, difficulty breathing), vomiting, diarrhea, difficulty urinating/defecating, shock, loss of consciousness, dizziness, staggering, tremors, seizures, paralysis, toxic reactions, poison ingestion, labor and delivery problems, blood in urine or feces, swollen, hard, painful abdomen, heatstroke.