VCA Animal Emergency Hospital Southeast

Patients and Visitors

Our visitation policies:

Your visits are often helpful to our patients and contribute to their improvement. If you wish to visit your pet during his or her stay we ask that you follow a few simple guidelines that have been recommended by our medical staff.

1. Please call before you come by to see if it is a good time to visit. Our staff will try to arrange the best time for visiting.

2. We ask that you limit your visit to 15-20 minutes and to only two family members per visit so that there will be no interruption in the nursing care provided for your pet and other patients.

3. You may call for updates on your pet at any time. Please understand that our doctors may have limited time available to speak with you when you call. We ask that someone in the family be designated as the representative that our staff speaks with. This is to help us focus our time on the patient and less on the phone. If a doctor cannot speak with you at the time of your call, we may give you a progress report through another staff member or arrange for the doctor to return your call. Thank you for your patience.

Also, please be aware that we provide all hospitalized patients with towels, blankets, beds, toys, cages etc. as needed. We discourage leaving any of these items with your pet, as it is difficult to keep up with them all. Any items left may become soiled and will have to be removed from the pet thus being misplaced and may not be returned.


General Practice

We have over 600 animal hospitals in 41 states and 4 Canadian provinces that are staffed by more than 3,000 fully-qualified, dedicated and compassionate veterinarians, with more than 400 being board-certified specialists.

The nationwide VCA family of general practice hospitals give your pet the very best in medical care, providing a full range of general medical and surgical services as well as specialized treatments such as wellness, spay/neuter, advanced diagnostic services (MRI/CT Scan), internal medicine, oncology, ophthalmology, dermatology, cardiology, neurology, boarding, and grooming. Services may vary by location.

Our family of pet hospitals stands out by delivering the greatest resources in order provide the highest quality care available for your pets. By maintaining the highest standards of pet health care available anywhere, we emphasize prevention as well as healing. We provide continuing education programs to our doctors and staff and promote the open exchange of professional knowledge and expertise. And finally, we have established a consistent program of procedures and techniques, proven to be the most effective in keeping pets healthy.

Find a VCA General Care Animal Hospital near you:


See all VCA Animal Hospitals >


Emergency Care

In case of emergency, please come to our hospital or call us immediately. We are at 10331 Gulf Freeway Houston, TX 77034. Our phone number is 713-941-8460. We are open weeknights from 6pm - 8am and 24 hours on weekends and holidays. We are located on the north-bound (east) side of I-45, just past the Edgebrook exit.

North-Bound - Take the Edgebrook exit, stay on the feeder road. Go through the light and we are on the right just past the mexican food restaurant.

South-Bound - Take the Edgebrook exit. U-Turn lane under the freeway, which will put you on the north-bound feeder. We are past the mexican food restaurant on the right hand side.


  1. Remain Calm... You are doing the best for your pet by taking steps to help.
  2. Call Your Family Veterinarian first...If they are unavailable, come on in or call us!
  3. Tell Us The Nature Of The Problem...We will give you instructions on how to handle your pet while en-route and give you directions to the hospital.
  4. Be Careful... When injured and scared, even a loving pet may bite. If in doubt, gently place a towel or blanket over the head making sure to provide good air circulation for breathing. This will help settle the animal.